How CLEF helped newsrooms engage with their audiences during the COVID-19 pandemic Community Listening and Engagement Fund Diverse, Growing Audiences December 21, 2021 | By Katelyn Odoms and Samiya Green
Learning to Listen: Building a culture of engagement in newsrooms Diverse, Growing Audiences Research & Reports October 3, 2019 | By Jessica Clark, Katie Donnelly, and Michelle Polyak; Dot Connector Studio
