Memberships and Subscriptions

Increasing digital ARPU, a necessity for news publishers | Mather Economics Link toIncreasing digital ARPU, a necessity for news publishers | Mather Economics

Subscription revenue is the primary revenue stream for most news publishers and maintaining subscription revenue and operating margins through the…

Sharing updates to the Membership Guide Link toSharing updates to the Membership Guide

In 2020, we worked with our friends at the Membership Puzzle Project to create the Membership Guide. The Guide is…

I canceled 22 digital newspaper subscriptions. Here’s what I learned about digital retention strategies.  Link toI canceled 22 digital newspaper subscriptions. Here’s what I learned about digital retention strategies. 

Online subscriptions — especially newspaper subscriptions — have a reputation for being notoriously difficult to cancel. The process for cancelling…

Solution Set: Understanding the digital subscription maturity curve Link toSolution Set: Understanding the digital subscription maturity curve

For years now, legacy newspapers have been focused on building younger, more diverse digital audiences. However, they’ve still been heavily…

How to build ‘digital readiness’ within your news organization Link toHow to build ‘digital readiness’ within your news organization

It’s no secret that consumers are increasingly relying on digital media to access news and information.  For two decades now,…

Solution Set: The state of the statehouse press, subscriber acquisition strategies, and lessons from the Lenfest Local Lab Link toSolution Set: The state of the statehouse press, subscriber acquisition strategies, and lessons from the Lenfest Local Lab

Hey there, Long time no see! We’ve been working on a number of projects, and as we look to get…

What Drives People to Pay for Local Journalism | Medill Local News Initiative Link toWhat Drives People to Pay for Local Journalism | Medill Local News Initiative

Medill’s Spiegel Research Center (SRC) is analyzing many terabytes of anonymous data about reader behavior and customer motivation to identify what…

The Membership Guide Link toThe Membership Guide

Our guide offers practical, tactical advice on designing and implementing membership strategies and workflows.

Digital subscription reader revenue benchmarks and best practices from 500+ publications worldwide  Link toDigital subscription reader revenue benchmarks and best practices from 500+ publications worldwide 

As news organizations have been pressed to develop digital subscription and membership models to support themselves, there’s been one question…

How The Christian Science Monitor rethought its workflows with its readers in mind Link toHow The Christian Science Monitor rethought its workflows with its readers in mind

Last year, The Christian Science Monitor totally changed its digital operations. It refocused its daily reporting into a subscription-supported daily…

Local News Solutions

The Lenfest Institute provides free tools and resources for local journalism leaders to develop sustainable strategies to serve their communities.

Find Your News Solution
news solution pattern
Explore our work click
Donate click